Shipping Policy
This Shipping Policy explains how Elite Peptide Labs processes, dispatches, and monitors orders for products supplied strictly for research use only.
Standard shipping terms currently available for Canadian orders.
- Free shipping on orders over $200.
- All other orders ship within Canada at a flat rate of $25.
- Shipping availability may be updated if carrier coverage or operational requirements change.
Shipping timelines are estimates and remain subject to operational review.
Elite Peptide Labs makes reasonable efforts to process and dispatch orders promptly. Shipping timelines may be affected by order volume, inventory status, payment review, carrier performance, weather conditions, or other circumstances outside our direct control.
Orders move to shipment after authorization and internal review are complete.
Orders are generally processed after payment authorization and order review are completed. Processing time may vary based on inventory availability, business days, holidays, destination, and fraud-prevention controls. An order is not considered shipped until it has been transferred to the carrier.
Estimated delivery dates are provided for convenience and are not guaranteed.
Any shipment or delivery timeframe shown on the website, during checkout, or in order messages is an estimate unless expressly stated as guaranteed. Once a package is with the carrier, delivery timing depends on the carrier's network, routing, and local conditions.
Tracking details may be provided after dispatch when carrier data is available.
When tracking is available, Elite Peptide Labs may provide shipment confirmation or carrier tracking details after an order is dispatched. Tracking events and estimated delivery dates are controlled by the carrier and may not update in real time.
Customers are responsible for providing complete and accurate shipping information.
Elite Peptide Labs is not responsible for delays, losses, returns, or additional carrier charges caused by incomplete, incorrect, or undeliverable addresses submitted at checkout.
Delays may occur when circumstances affect dispatch timing or carrier movement.
If an order cannot ship within the stated timeframe, Elite Peptide Labs may provide an updated estimate and, where required by law, offer the option to continue waiting or cancel the unshipped portion of the order.
Shipping concerns should be reported promptly with supporting details.
If a package arrives damaged, appears incomplete, or shows a delivery issue, contact Elite Peptide Labs promptly with the order number and any available photographs or tracking details. Resolution review may include carrier scans, shipment records, and package condition.
Shipping terms may be revised to reflect carrier, operational, or legal changes.
Elite Peptide Labs may revise this Shipping Policy from time to time to reflect updates in carrier practices, internal operations, or legal requirements. The effective date on this page will be updated when revisions are posted.
All products are supplied strictly for laboratory research use.
Products sold by Elite Peptide Labs are not for human consumption, clinical use, veterinary use, or any diagnostic, therapeutic, or treatment-related purpose.